Lead recovery system

You missed the call. Don’t miss the customer.

MISSED. responds to new enquiries, collects the details and follows up — so opportunities don’t disappear while you’re busy doing the actual work.

For Australian service businesses with leads worth chasing.

Incoming enquiry
08:47 PM

“Hey mate, found you on Google. We’ve got a smashed sliding door in Carindale. Any chance someone can look tomorrow?”

“Could you send through a photo of the damaged door and the best contact number for you?”

Qualified lead — Carindale

Photo received · Requested tomorrow

Owner notificationCaptured

The problem

Leads don’t wait around.

You’re paying for ads. Building Google reviews. Getting referrals. Then somebody enquires while you’re on a job, driving or closed for the day.

Paid ads

The click was expensive. The silence costs more.

Google reviews

Trust gets them in the door. A reply keeps them there.

Referrals

A warm lead still goes cold if nobody gets back to them.

How it works

Missed → captured.

A practical layer between “new enquiry” and “someone actually responded.” Built around your approved information and your usual way of working.

  1. 01

    They enquire.

    Website, email or another supported channel brings in the lead.

  2. 02

    MISSED. responds.

    A prompt reply uses the business information and workflow you’ve approved.

  3. 03

    It gets the useful bits.

    Suburb, job type, photos, urgency and timing — whatever your team needs before acting.

  4. 04

    You get the opportunity.

    A clean qualified-lead summary arrives ready for a human to pick up.

Interactive demo

See the hand-off.

Pick a service type and see the kind of conversation and lead summary MISSED. can be configured to support.

Demonstration only. These are simulated messages — no real customer communication, business impersonation or live messaging occurs here.

Glazier lead simulation

After hours
Hey mate, found you on Google. We’ve got a smashed sliding door in Carindale. Any chance someone can look tomorrow?
Thanks for getting in touch. I can grab a few details so the team has everything they need. Could you send a photo of the damaged door and your best contact number?

Owner lead summary

Ready for human action.

Captured
Customer
Sarah
Location
Carindale
Job
Sliding-door glass replacement
Urgency
Requested tomorrow
Photos
Received
Contact
Captured

Your business was closed. Your lead wasn’t.

Simple ROI lens

What’s sitting in the gap?

A quick way to frame the cost of slow replies and forgotten follow-up. Start with the jobs you already earn enquiries for.

Illustrative only. This is not a revenue forecast, guarantee or promise that every enquiry will convert.

Illustrative value of 4 missed or unfollowed enquiries

$3,200

Based on an average job value of $800 across 30 enquiries per month. Actual results vary.

Human stays in the loop

Useful, not loose.

Approved information only.

MISSED. can collect, categorise, summarise and respond within the boundaries you set. It does not invent prices, availability or guarantees.

Humans handle the hard bits.

Pricing, complaints, sensitive or safety-critical issues, unusual requests and final decisions stay with the people who know the business.

First implementation slots

You do the work. We stop the next job disappearing.

Bring your current enquiry process. We’ll show you where MISSED. can respond, qualify and hand the opportunity back to your team.

Book a Demo